Event and training terms and conditions

Please read in conjunction with our Privacy Notice and FAQs.

ASCL Professional Development Ltd (ASCL PD) is a training company wholly owned by the Association of School and College Leaders (ASCL). We organise conferences and events on behalf of the Association as well as a suite of CPD events and bespoke services. 

Any questions relating to these terms and conditions should be addressed to pd@ascl.org.uk

All events (online and face to face) are available on a first come, first served basis. Bookings can be made online via our website (preferred) or via email.

We will confirm receipt of your booking (but please note that this does not confirm the event will go ahead). Once viable numbers have been reached, the delegate will recieve their joining instructions.

You can expect to recieve these usually around 10 days prior to a face to face event or 3 days prior for online events. If you have not recieved them by 48hrs prior to an event please contact the ASCL PD office on 0116 2991122 email pd@ascl.org.uk

We advise that travel and accommodation arrangements are not made until joining instructions have been recieved.

Invoices will be emailed to you a few days before the event and we expect payments to be made within 14 days of the date on the invoice. The fee for the event covers attendance and accompanying materials. The fee for a face to face event also covers lunch and refreshments throughout the day. The fee for a residential event may or may not include accommodation, therefore please check your booking carefully.
Cancellations and changes to events
We reserve the right to amend the event programme where circumstances dictate.

The health and safety of all delegates, speakers, staff and other participants is our main priority. We reserve to right to make changes to the programme or event at any time to ensure compliance with the latest risk assessment and public health advice.

We reserve the right to cancel or postpone events when viable numbers are not reached and will do our best to rearrange dates wherever possible.Should an event be cancelled due to the main speaker being ill, we will rearrange the event and notify delegates.

You will be contacted as soon as possible if, for any reason, we need to cancel or postpone the event.  If you, or your organisation have already paid, we will arrange a refund or credit note.

By booking venues and speakers, we are committed to a certain level of cost and therefore need to implement a cancellation policy. By making a booking for our events either online or by email you are agreeing to accept our terms and conditions.

Cancellation fees are based upon the length of notice given and the type of event. 
All cancellations/changes must be confirmed in writing (email confirmation is accepted). Please email pd@ascl.org.uk

More than 28 days: £50 administration charge
Within 28 days of event: 50% charge.
Within 14 days of event: 100% charge.
NB: VAT charges apply for Professional Development courses and one day national conferences

Professional Development standalone* twilight sessions
More than 14 days £20 + VAT admin charge.
Within 14 days of event 50% charge.
Within 7 days of event 100% charge.
(*A standalone twilight session does not form part of a longer twilight package.)

Residential courses which include overnight accommodation 
Within 28 days of event 50% charge.
Within 14 days of event 100% charge.
More than 28 days £100 + VAT admin charge

ASCL Trust Leaders Executive Programme
If you are unable to attend, you may send a substitute in your place, or you can transfer your place to someone else in your trust.
If you cancel before module/day 4 you will be charged per module + £350
If you cancel after module/day 4 you are liable for the cost of the whole programme and no refund will be given
NB: VAT charges apply for Professional Development courses and one day national conferences

ASCL Annual Conference Cancellation Charges
From confirmation of booking: £50 admininistration charge.
Within 10 weeks of conference: 25% charge.
Within 6 weeks of conference: 50% charge.
Within 4 weeks of conference: 100% charge.

If you need to change your attendance duration at Annual Conference, please let us know as soon as you can. Please be aware that changes to delegate attendance require some administration to undertake so an administration charge will be applied.

Delegate Substitutions
If the original delegate is unable to attend one of our events, a substitute delegate can attend in their place at no additional charge. Please confirm the change and details of the new delegate by email and we will update our information. Please aim to notify pd@ascl.org.uk giving at least 48 hours notice.

For all events please note:
We are unable to transfer bookings from one event to another and this will be subject to the cancellation charges outlined.

We are not able to refund any travel or accommodation costs incurred by you (or your school/college) should arrangements be made and the event is subsequently cancelled or postponed.We advise against making travel and accommodation arrangements until you have confirmation that the event is going ahead.

We are not able to offer any refund if an individual session within a suite of sessions is cancelled by you or your school/college or not attended e.g. non-attendance at 1 out of 3 twilight sessions.
Cancellations due to Covid-19
Due to the ongoing Covid-19 pandemic, our cancellation policy will temporarily alter if a delegate has to cancel due to any of the following;
  • You have proof of a positive Covid test
  • You have proof of being contacted by NHS track and trace and have been told to isolate and the event is in the isolation period
  • You have symptoms of Covid which emerge on the day of the event and you have proof that you have booked a PCR test
If any of the above apply, then please do contact ASCL PD at the earliest opportunity. We will then offer the following two options for the delegate;
  • Send a substitute delegate from the same school or Trust
  • Transfer the entire balance of the booking (without administration fee) to a future ASCL / ASCLPD event
  • Offer a full refund for the balance of the booking
Venue Admission Criteria
Please note that venues may apply entry/admission criteria which may require delegates to provide proof of Covid-19 status.

This may be proof of double vaccination status, proof of a negative test within 24 or 48 hours prior to attending, proof of immunity or medical exception. Venues may request that participants wear masks (unless a medical exception applies) and/or comply with other health and safety requests.

ASCL accepts no responsibility where a venue applies entry or other requirements and a delegate is unable or unwilling to supply the information required/comply. In this case there will be no refunds offered. We will provide booked delegates with confirmation of entry and any other specific health and safety requirements in advance of the event but by booking you accept that the venue may require you to comply with their terms of entry.

Cancellation of face to face events due to adverse weather conditions
We will endeavour to run all events as advertised and will inform you if they cannot proceed due to bad weather.

If you are unable to attend, because of bad weather, contact us as soon as possible on 0116 299 1122. If the event goes ahead as planned, we will regard non-attendance as a cancellation. If the event is cancelled by ASCL following a risk assessment due to bad weather conditions, we will organise a partial refund.

We will also endeavour to rearrange the event at a later date.


The package price of £50+VAT will apply to all individual webinar bookings.

The package price of £500+VAT will apply when you purchase the full webinar package giving access to all titles as advertised.
A licence provides access to both the live and recorded sessions for up to three members of staff per session (based on a single site insitution licence).

Invoices will be emailed a few days before the event and full payment is required within 14 days of the invoice date.

Cancellations by you
You may cancel your confirmed booking, however no refund will be made. You will still be sent the recording and any resources.

If you have booked a session and are unable to attend live, you will still recieve the recording and resources used, so the invoice will still need to be paid.

Cancellation by ASCL or ASCL Professional Development Limited
We reserve the right to cancel or postpone a webinar by providing a minimum of 48 hours notice, if in the unlikely event should this become necessary. A notification email will be sent out as soon as possible. We will endeavour to re-schedule the webinar to a new date as soon as practicable.

Delegate substitutions
Substitutes can be notified at no extra charge. Please aim to notify pd@ascl.org.uk giving at least 48 hours notice.

Transfer of any confirmed webinar booking between events is not possible.

The purchase of webinar attendance is for use by the purchaser only and registration information should not be forwarded on to third parties.  Doing so may hinder your own access, as webinar entry is by prior registration only. Similarly, the materials and recording of webinars are for use by the purchaser only and should not be forwarded on to third parties.

Modifications to webinar
All reasonable efforts will be made to ensure that the Webinar event takes place on the advertised date and time. ASCL and ASCL Professional Development Limited reserves the right to alter the webinar programme and its format without prior notice. In the event of a speaker being absent, a suitable alternative speaker will be arranged. In this case there is no entitlement to a refund of participation fees

Technical arrangements
Although best efforts will be made, we are not able to guarantee that the webinar broadcast will be free of technical issues, and cannot be responsible for the ability of any individual technical set-up and equipment of individual delegates to be able to access video, audio or slides.  

Please check your system requirements before you make your booking. Failure to meet the technical requirements for which the participant is responsible does not release the participant from the contractual obligation to pay.

Privacy policy
The personal information that you provide us with when booking a webinar is held in ASCL’s secure server and will be utilised for the sole purpose of processing your webinar booking. Our privacy policy can be found via www.ascl.org.uk/pd/privacypolicy You will also need to enter your credentials (name and email address) in the Zoom/Gotowebinar portal in order to accessing the live webinar or recording.

Intellectual Copyright
ASCL and ASCL Professional Development Limited owns copyright for the content presented in the Leading on... webinar series. On occasions, some of the copyright may be owned by individual presenters and where this is the case, it will be clearly stated. Webinar events and recordings are to be viewed by the registrant only; the content must under no circumstances be recorded or reproduced.

If you seek to reproduce or otherwise use the content in any way it is your responsibility to obtain approval for such use where necessary. Any breach of copyright, including recording the presentation or any unauthorised use of the material may lead to legal action.

Webinar recordings are provided for the exclusive use of the individual or the organisation purchasing the webinar or package and must not be shared more widely. It is not permitted for any recording to be shared on social media channels. Any breach of these conditions may lead to legal action.

Learning outcomes
ASCL and ASCL Professional Development Limited are not liable should any of the content, quality of presentation or learning outcomes fail to meet your particular expectations. We intend to produce content to meet the needs of a varied audience and this may not always meet specific need.  

Furthermore, answers to questions and other details provided are for general information purposes only and do not constitute legal or professional advice. They represent ASCL’s views or the views of the presenter where the presenter is not an ASCL employee, but you rely on them at your own risk. For specific advice relevant to your particular circumstances, please contact your employer’s HR service or legal advisers.

Links to websites
ASCL and ASCL Professional Development Limited webinars may contain links to other websites over which we have no control. We are not liable for the content or accuracy of information on those websites.

Personal use of material and Copyright statement
Individuals from schools or colleges who have attended ASCL / ASCL PD events (course, conference or consultancy) may copy documents from said events for personal, non-commercial use, including for private study or research, on the condition that ASCL / ASCL PD are credited as the source, and the copyright holder if applicable. No modifications to the material should be made.
Unless explicitly stated otherwise, all rights including those in copyright of the materials provided to support events (course, conference or consultancy) are owned by or controlled for these purposes by ASCL / ASCL PD. Except as otherwise expressly permitted under copyright law or our Terms & Conditions, the commercial use or publication of all or part of any item from events may not be copied, reproduced, republished, broadcast or transmitted in any way without first obtaining ASCL / ASCL PD’s written permission or that of the copyright owner.

Where permission has been explicitly granted to use material, ASCL / ASCL PD must be credited as the source, and the copyright holder if applicable. If in any doubt please contact pd@ascl.org.uk to obtain permission to use materials.

A Consultancy Contract will be drawn up between ASCL Professional Development Ltd (the Contractor) of 2nd Floor, Peat House, 1 Waterloo Road, Leicester LE1 6LP and the individual school or college (the Client).

All surveys, forecasts and recommendations made under a Consultancy Contract, any subsequent reports, working papers or letters will be prepared in good faith on the basis of the co-operation of the Client and the information before the Contractor at the time. Ultimately the Contractor can express only opinions. Understandably therefore the Contractor, its officers, employees and consultants can accept no liability whatsoever arising from the services to be supplied or from any document produced by the Contractor, whether to the Client or to any third party.
  1. Aim
    The Contractor to provide support and services as mutually agreed with the Client.
  2. Objectives. The Contractor will:
    Undertake such work as may be required as per the Consultancy Contract and subject to the details and timeframe set out in the Consultancy Contract.
  3. The Client will:
    Provide the Contractor with information required to assist in the preparation and completion of objectives of the Consultancy Contract.
  4. Timescale. The Contractor will:
    Perform the Consultancy Contract as mutually agreed between the Client and the Consultant. Any extension to the Consultancy Contract will be subject to the rates listed below. The Consultant will be engaged by the Contractor to ascertain the nature and appropriate timescale for the Consultancy Contract to be completed. The Consultant may deem it appropriate to alter the timeframe set out in the Consultancy Contract.
  5. Fees and expenses
    The fees charged are wholly dependent on the type and format of the CPD being booked.
    All Consultancy Contract expenses will be recharged at cost as incurred and will include travelling (mileage at 45p per mile), overnight subsistence (if required), communications and postage and will be subject to VAT.
  6. Modification of contract
    Time and cost factors are given in good faith based on the information available. It may be necessary to reach agreement on an extension in time and/or volume of commitment in the light of progress. Any modification of the Consultancy Contract should be confirmed in writing and signed by both parties before any additional service work begins.
  7. Information, services and working facilities
    The Contractor to be provided with access to employees and agencies served by the Client as necessary and to be furnished with such information, services and facilities as shall be suitable and adequate for the undertaking of the duties under the Consultancy Contract.
  8. Confidentiality
    Any information disclosed to the Contractor and/or Consultant pertaining to this Consultancy Contract or any information identified by the Contractor pertaining to the Client will be kept confidential except insofar as is necessary to the completion of this Consultancy Contract when disclosure of such information shall be at the Contractor's and/or Consultant’s  discretion. In carrying out their functions under the Consultancy Contract, the Contractor and/or Consultant may deal with personal data relating to individuals connected with the Client. Such information will be dealt with in a secure and confidential manner that is consistent with the principles set out in the Data Protection Act 2018 and the General Data Protection Regulations (GDPR).
    If you would like further details please contact us and ask for our Privacy Notice and Subject Access Request Policy
  9. Reporting
    The Contractor will furnish the Client with written/oral reports from time to time as necessary and written reports at the completion stage to a designated member of staff. Working papers may be submitted from time to time and discussed with appropriate members of staff on a confidential basis. Unless specifically stated otherwise all reports and working papers shall be the property of the Client.
  10. Termination
    Either party can terminate the Consultancy Contract giving twenty eight days’ notice in writing. The Contractor reserves the right to reclaim the cost of any materials, meetings, preparation and advice provided prior to the termination of the Consultancy Contract.
  11. Payment
    Invoices for the services set out in the Consultancy Contract will be sent on completion of said services. Payment is due within 14 days of date of invoice.