To ensure members are put in touch with the most appropriate person as quickly as possible, the first point of contact for advice and support is ASCL’s hotline, 0116 299 1122.
ASCL’s hotline team is able to provide impartial and confidential support and guidance to members on any issue affecting their employment or on matters arising in the course of their employment.
The hotline is staffed by one or more duty officers from 9am to 5pm during the working week. At these times, calls are first answered by a member of the reception team who will request brief details such as membership number and name to enable calls to be transferred as efficiently as possible.
Queries can also be made by email to firstname.lastname@example.org (please include your mobile or landline number in your email), or by post to:
Association of School and College Leaders
130 Regent Road
Weekends and bank holidays
In cases of urgency or emergency duty officers can be contacted directly using the mobile phone number provided on the ASCL answering machine.
For further information, please see the Legal support policy information booklet
ASCL is unable to provide legal support for issues that arose before membership commenced.